Low MOQs Order as low as 100 boxes
Fast Turnaround Ships in 8-10 business days
Free Box Samples Free prototype boxes with bulk order
Dieline & Design Help Free dieline templates
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Frequently Asked Questions

Got questions about custom boxes? You’re in the right place. Whether you’re a business owner aiming to elevate your brand or simply curious about personalized packaging, our FAQs break it all down—clear, simple and packed with insights to help you make the best choice for your packaging needs.

CustomPrintline specializes in providing affordable yet high-quality customized boxes, packaging solutions for businesses of all sizes.

We create custom packaging solutions for retail stores, online/e-commerce businesses and big and small businesses of all kinds.

We can help you with placing your design on the box dieline template at no extra cost however, we cannot make the design from scratch. We can make small changes/amendments to the design files as well.

Ordering process is simple. Select a box shape/style from the website and fill out the corresponding quote form. You may also share your required packaging box details via email at sales@customprintline.com. We will get back to you with a price quote in 1 business day. If you like our prices and wish to place an order with us, we will share box dieline template that you can use for placing artwork/graphics. When the design is ready, we will then share box mock-ups with your design so that you can see how the box looks like after production. After your approval of the digital mock-ups and once payment is made, we will start bulk production.

We accept print-ready files in PDF, AI, EPS, PSD and high-resolution (at least 300dpi) JPG or PNG formats for a sharp and crisp print result.

Yes, once an order is placed, we can dispatch a custom box sample so that you can physically inspect the box and make sure it works for your use case. We can then make any necessary changes before bulk production begins. However, if you wish to get the samples before placing an order then there is a nominal fee of $20/- (includes shipping and handling).

Yes. We save your print ready files for future references and easy reordering.

Our production team usually requires approximately 7–12 business days, depending on the order size and box customizations. We also have rush options available.

We use offset printing method, which is basically the highest quality printing method for cardboard packaging boxes.

Yes. We offer eco-friendly packaging options that are recyclable, biodegradable and made with kraft paper.

Yes. Our corrugated boxes are made with flutes that come in various strengths. Depending on your use case, we can increase the thickness of the material to hold more weight and withstand possible damage to some extent during transit.

Yes. We offer several finishing and coating options such as standard matte, soft matte, high gloss and water based aqueous coating. We also offer specialized finishing options such as foil stamping, embossing and spot UV for luxury packaging.

For background colors, we recommend using pantone codes (ending with C) for near perfect match (90 to 95%) when printed on boxes. With CMYK and hex codes, there is always a variation between how the colors appear on your screen versus what gets printed on the boxes.

Yes. We deliver across the United States and our delivery costs are baked into the price per box.

Standard turnaround is approximately 12 to 14 business days from start of production. For rush service, please contact us.

Most of our packaging boxes can be shipped flat for easy storage, cost efficiency and safe delivery. Some box shapes and materials cannot be folded especially with foam inserts. Please consult our packaging experts for more details.

Yes. Once your order is packed and shipped, you’ll receive a tracking number via email.

Yes. We partner with overseas packaging experts to deliver internationally as well.

We are available Monday through Friday (8 AM to 6PM) and you can reach us via email, phone, or our website’s contact form.
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