Privacy Policy – CustomPrintline

Your Privacy Matters

At CustomPrintline, protecting your personal information is a priority. This Privacy Policy explains how we collect, use and safeguard your information when you use our website. Please read carefully to understand our practices.

Information We Collect

When you interact with our site (such as registering, placing an order, filling out a form, or using live chat), we may ask for details like your name, email address, mailing address, phone number, or other information needed to serve you better.

We also use Microsoft Clarity to analyze how visitors interact with our site. This helps us improve our services through session replays, heatmaps and behavioral analytics. Data may be collected through cookies and similar technologies. For more details, see the Microsoft Privacy Statement.

How We Use Your Information

We use collected information to:

• Personalize your experience and show content relevant to your interests.
• Improve our website, products and services.
• Provide faster and better customer support.
• Process your orders and keep you updated.

Protecting Your Information

• Our website is regularly scanned for security vulnerabilities.
• Your personal data is stored on secure networks with limited access.
• Sensitive information (like payment details) is encrypted via SSL (Secure Socket Layer).
• Transactions are processed through secure payment gateways and are not stored on our servers.

Cookies

We use cookies to:

• Remember items in your cart.
• Save user preferences for future visits.
• Analyze site traffic and improve user experience.

You can disable cookies through your browser settings, but some features may not work properly if cookies are turned off.

Third-Party Disclosure

We do not sell, trade, or share your personal information with outside parties.

Third-Party Links

Our website does not include or promote third-party products or services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Google Services

We use Google AdSense and Google Analytics to improve advertising and website performance. Google may use cookies (including the DART cookie) to display ads based on your past activity. You can manage ad settings at Google Ad Settings.

Compliance with Laws

California Online Privacy Protection Act (CalOPPA)

• Users can visit our site anonymously.
• A link to this policy is posted clearly on our site.
• Updates to this policy will be posted on this page.
• Users can update personal information by logging into their account.

Do Not Track (DNT)

We respect “Do Not Track” signals and do not use tracking methods when DNT is enabled in your browser.

COPPA (Children’s Privacy)

We do not market to or knowingly collect information from children under 13.

Fair Information Practices

If a data breach occurs, we will notify affected users:

• By email within 1 business day.
• By in-site notification within 1 business day.

Users have the right to take legal action against data misuse.

CAN-SPAM Compliance

We collect your email to:

• Respond to inquiries.
• Process orders and provide updates.

We agree to:

• Avoid misleading subjects or email addresses.
• Clearly identify messages as promotional where applicable.
• Include our business mailing address.
• Provide a clear opt-out option in every email.

If you wish to unsubscribe, follow the link at the bottom of our emails or email us directly and we will promptly remove you from our mailing list.

✅ Effective Date: This policy is effective as of the date it is posted and may be updated periodically.